Here is the message from TVU members.
Problem description:
you start a TVU channel, and in the video window you see a message that says "Navigation to the web page was cancelled". The channel does not start.
Solution:
We believe that we’ve identified the source of the problem, which is a bad setting in the Windows “hosts” file. We’re confident that it’s not our software that made this change. It seems to be a pretty widespread problem. Please try the following to fix it:
Problem description:
you start a TVU channel, and in the video window you see a message that says "Navigation to the web page was cancelled". The channel does not start.
Solution:
We believe that we’ve identified the source of the problem, which is a bad setting in the Windows “hosts” file. We’re confident that it’s not our software that made this change. It seems to be a pretty widespread problem. Please try the following to fix it:
- Close the TVUPlayer (or the web page on which you are watching TVU)
- Open the file c:\Windows\System32\drivers\etc\hosts(assuming c: is the drive your OS is on; use an application like Notepad to edit the file)
- On a default system, there should be a line that says (there is a tab between the “127.0.0.1” and the “localhost”): 127.0.0.1 localhost
- On systems that are broken (i.e. the TVUPlayer says “Navigation cancelled” when you start up a channel), we’ve found that this line has been deleted, and replaced with one that says:- ::1 (or maybe ::1 localhost)
- To fix this problem, add the line “127”.0.0.1 localhost” line back in above the “::1” line, like this: 127.0.0.1 localhost
::1 localhost - Then save the file.
- Restart the TVUPlayer; the problem should be gone
- Open Notepad with Administrative privileges by clicking Start, All Programs, Accessories, and then right-click Notepad and select to open as Administrator.
- Now that Notepad is open with Administrative privileges browse to (C:\Windows\System32\drivers\etc) in Notepad and open the hosts file.
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